Business Intelligence, Sr. Analyst

San Diego FC (San Diego FC) is the newest member of the MLS family. As part of the unique Right to Dream model and the Sycuan Tribe’s deep roots, we are proud to be building a San Diego-centric soccer organization that honors our history and celebrates emerging excellence.

POSITION:

The Sr. Analyst will drive data-driven strategies for ticket sales, CRM, partnerships, and marketing at San Diego FC. Key responsibilities include reporting, dashboard development, consumer insights, and lead segmentation. Requires experience with SQL, data visualization (Tableau), and CRM platforms.

Responsibilities

Assist San Diego FC Strategy and Analytics group in reporting and analysis of data related to consumer insights and operational efficiency
Support ticket sales lead strategy, including execution of campaigns, data collection, segmentation, lead scoring and lead distribution in collaboration with the CRM department.
Develop dashboards to summarize secondary game sales efforts, group sales efforts, and dynamic pricing efforts
Statistical analysis into customer behaviour patterns and correlations that impact other business initiatives
Design and analyze survey requests from internal and external department
Standardize presentation of information
Proactively support new initiatives with information attained
Ad hoc reports for cross department need
Segment and upload lists for outbound marketing
Ad hoc analysis and dashboards for smaller initiatives
Dashboard maintenance and optimization: App, OTT, Social Media, Social Monetization, Podcast, etc.

Qualifications:

1-3 years of experience in a role focused on data, analytics and/or business strategy.
Expertise in business intelligence, data analysis, and reporting, with the ability to translate complex data into high-level strategy.
Ability to collaborate with leadership teams.
Strong communication skills, with the ability to present strategic insights and recommendations to the executive team.

Preferred Qualifications:

Background in sports management or business development.
Familiarity with advanced analytics tools and platforms.

ABOUT SAN DIEGO FC:

We value community, diversity, and acting with purpose. We are looking for leaders at all levels to co-create the culture of a new organization that is built on the premise that you can discover, understand, and re-define excellence by nurturing talent and creating opportunity anywhere – specifically though soccer.

Globally, Right to Dream partners with talented young people to give them a nurturing environment to flourish and thrive. We do this through a holistic model of athletic development, where young people grow as human beings and great footballers. RTD’s promise is set out in their Manifesto: a set of 8 commitments which will be central to the San Diego FC ethos from the front office to the field.

This is an opportunity to be a part of a great team building something meaningful for San Diego. We offer excellent benefits including health coverages with generous company contributions, over 30 days of paid time off, and a 4% company match on your 401(k).

San Diego FC

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Sr. Analyst - Business Intelligence