Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
This role will be hybrid in Omaha, Mountain View, or Dublin, Ireland.
We are looking for a Senior Instructional Designer and Knowledge Manager to join our team of Trust and Safety Learning and Knowledge Professionals.
You will be responsible for developing top-notch learning opportunities, evaluating current learning and knowledge materials, programs, and practices, and measuring the success of those programs. Additionally, you will work to upskill other members of the team.
Responsibilities:
Instructional Design/Training 20%
• Understanding and examples of using best practices and adult education methodologies to develop learning programs, including: structure, assessments, needs analysis, and processes including ADDIE (or any continuous improvement process).
• Experience evaluating and improving multi-day and multi-week training programs.
• Must have exceptional skills in developing both instructor led and eLearning courses using Articulate Storyline 360.
• Must bring exceptional skills in at least one of the following areas: video production, podcast production, learning game design, or graphic design (portfolio of the work will be requested).
• Experiencing facilitating in-person and virtual training classes.
• Has a track record of coaching others and increasing the skills of those around them.
Knowledge Management 40%
• Understanding of Knowledge and Content Management best practices and theories.
• Development and execution of both a Stakeholder Engagement Plan and a long term Strategic Plan for Knowledge Management program.
• Execution of the above plans with recommendations of resources, tools and processes.
• Demonstrated experience in weaving knowledge management into an existing organizational fabric.
Data Analytics 20%
• Demonstrated background in collection, analysis and presentation of data to senior leaders.
• Background in using data in decision-making.
• Experience using a data analytics tool (Tableau, Power BI).
• Stakeholder Management/Engagement 20%
• Experience writing and executing project plans of various sizes in large complex organizations according to project management standards and methodologies (Six Sigma, PMP).
• Experience working with stakeholders across organizations to move projects.
• Experience in defining the timelines and metrics for the project along with milestones.
Basic Qualifications:
• BA/BS degree in Knowledge Management, Instructional Design, Education, or related field, or equivalent practical experience
• 3+ years of instructional design or knowledge management experience.
• Experience in complex project management and execution
• Experience with using Tableau, Power BI or another data analytics tool.
Preferred Qualifications:
• Master’s degree in Knowledge Management, Instructional Design, or Education
• 5+ years of instructional design or knowledge management experience.
• Exceptional skills in at least one of the following areas: video production, podcast production, learning game design, or graphic design.
• Certification in PMP, Six Sigma or another project management certification.
• Experience managing company wide, large scale, high impact programs
• Experience managing multiple and concurrent projects executed through multiple geographic locations
• Experience within the Trust and Safety sector.
• Experience within the Technology sector.
• Exceptional skills in public speaking and oral presentation
Suggested Skills
• Instructional Design and Training
• Knowledge Management
• Stakeholder Management
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $116,000 to $176,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: https://microsoft.sharepoint.com/:b:/t/LinkedInGCI/EeE8sk7CTIdFmEp9ONzFOTEBM62TPrWLMHs4J1C_QxVTbg?e=5hfhpE. Please reference https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
-Documents in alternate formats or read aloud to you
-Having interviews in an accessible location
-Being accompanied by a service dog
-Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://lnkd.in/GlobalDataPrivacyNotice
