### Member Summary
**Quick Summary (full description below):**
Live Nation is seeking a General Manager to oversee business operations at a Minneapolis-area venue, ensuring smooth operations, excellent customer service, and effective team leadership.
**Years of Experience Required:** 5 years (**60 Months**) as a General Manager or Operations Manager in a hospitality-related business
**Salary:** Not mentioned
**Required Experience:** Expertise in profitability analysis, budgeting, communication, and problem-solving within a hospitality setting
**Preferred Skills/Experience:** Not mentioned
**Workplace Requirements:**
**Location:** Minnesota
**In-office, Remote, or Hybrid:** Work From Home
**Education Requirements:**
**Required:** Not mentioned
**Preferred:** Not mentioned
**Hard Skills Required:** Budgeting, profitability analysis, event operations, vendor/contract management
**Soft Skills Required:** Excellent verbal and written communication, strong problem-solving, leadership, and team motivation skills
**Benefits:** Not mentioned
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### Full Posting
**Company:** Live Nation Concerts
**Requisition #:** JR-74726
**Job Title:** General Manager
**Location:** Work From Home – Minnesota
**Responsibilities:**
- Establish and maintain high standards of customer service for staff, customers, and vendors
- Identify and maximize revenue drivers while enhancing overall guest and artist experiences
- Oversee Health & Safety and Security plans and protocols
- Recruit, train, schedule, and motivate a skilled team of full-time and part-time staff
- Communicate clear goals and expectations to the team
- Foster a positive culture for employees, guests, and visiting artists
- Develop and implement best practices for traffic and parking operations
- Collaborate with Marketing, Premium Seat Sales, Food and Beverage, Ancillary Sales, Security, and Sponsorship teams to drive revenue, engagement, and profitability
- Maintain and meet staffing levels and budget targets
- Manage relationships with state and municipal governments
- Build positive interactions with landlords/partners, local businesses, and homeowner organizations
- Oversee food and beverage and merchandise performance and strategies
- Manage daily venue vendors/subcontractors (HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling)
- Work with the legal department on contracts and insurance requirements for outside contractors and vendors
- Promote and manage ticketed venue rental events, including budgeting and operations of special events
- Coordinate event set-up with Operations Manager and team
- Implement company policies, procedures, and accounting protocols
- Prepare timely financial reports and handle event settlements
- Forecast event and venue budgets, including operational and production expenses and ancillary revenue
- Implement and comply with audit procedures
- Monitor and review employee performance and attendance records
- Oversee show advances with production and security managers
- Be available to work nights, weekends, and holidays, and be onsite for events from load-in to load-out
- Perform other duties as assigned by executive management
**Qualifications:**
- Minimum 5 years of experience as a General Manager or Operations Manager in a hospitality-related business
- Excellent communication skills (verbal and written)
- Expertise in profitability analysis and budgeting
- Strong problem-solving skills for both long-term and immediate situations Reference: ECNJOBID-207-244-219-168 in the application
