### Member Summary

**Quick Summary (full description below):**

Live Nation is seeking a General Manager to oversee business operations at a Minneapolis-area venue, ensuring smooth operations, excellent customer service, and effective team leadership.

**Years of Experience Required:** 5 years (**60 Months**) as a General Manager or Operations Manager in a hospitality-related business

**Salary:** Not mentioned

**Required Experience:** Expertise in profitability analysis, budgeting, communication, and problem-solving within a hospitality setting

**Preferred Skills/Experience:** Not mentioned

**Workplace Requirements:**

**Location:** Minnesota

**In-office, Remote, or Hybrid:** Work From Home

**Education Requirements:**

**Required:** Not mentioned

**Preferred:** Not mentioned

**Hard Skills Required:** Budgeting, profitability analysis, event operations, vendor/contract management

**Soft Skills Required:** Excellent verbal and written communication, strong problem-solving, leadership, and team motivation skills

**Benefits:** Not mentioned

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### Full Posting

**Company:** Live Nation Concerts

**Requisition #:** JR-74726

**Job Title:** General Manager

**Location:** Work From Home – Minnesota

**Responsibilities:**

- Establish and maintain high standards of customer service for staff, customers, and vendors

- Identify and maximize revenue drivers while enhancing overall guest and artist experiences

- Oversee Health & Safety and Security plans and protocols

- Recruit, train, schedule, and motivate a skilled team of full-time and part-time staff

- Communicate clear goals and expectations to the team

- Foster a positive culture for employees, guests, and visiting artists

- Develop and implement best practices for traffic and parking operations

- Collaborate with Marketing, Premium Seat Sales, Food and Beverage, Ancillary Sales, Security, and Sponsorship teams to drive revenue, engagement, and profitability

- Maintain and meet staffing levels and budget targets

- Manage relationships with state and municipal governments

- Build positive interactions with landlords/partners, local businesses, and homeowner organizations

- Oversee food and beverage and merchandise performance and strategies

- Manage daily venue vendors/subcontractors (HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling)

- Work with the legal department on contracts and insurance requirements for outside contractors and vendors

- Promote and manage ticketed venue rental events, including budgeting and operations of special events

- Coordinate event set-up with Operations Manager and team

- Implement company policies, procedures, and accounting protocols

- Prepare timely financial reports and handle event settlements

- Forecast event and venue budgets, including operational and production expenses and ancillary revenue

- Implement and comply with audit procedures

- Monitor and review employee performance and attendance records

- Oversee show advances with production and security managers

- Be available to work nights, weekends, and holidays, and be onsite for events from load-in to load-out

- Perform other duties as assigned by executive management

**Qualifications:**

- Minimum 5 years of experience as a General Manager or Operations Manager in a hospitality-related business

- Excellent communication skills (verbal and written)

- Expertise in profitability analysis and budgeting

- Strong problem-solving skills for both long-term and immediate situations Reference: ECNJOBID-207-244-219-168 in the application

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