Director, Product Design
Product | New York, NY | Full Time | From $155,000 to $170,000 per year
Job Description:
The Director, Product Design will lead the entire design and user experience process for ASCAP's Product Team, furthering the organization's strategic and brand direction by recommending and implementing creative solutions that address member needs. The successful candidate will blend creative vision, data analysis, and user testing to solve complex business problems through visual, interactive, and experience design and will lead the entire design and user experience process for ASCAP's Product Team. While this is a very hands-on role, the Director will also manage and mentor a group of designers and user experience professionals to deliver all design and UX elements for both new product development projects and enhancements to existing ASCAP products, working seamlessly within the larger Product Team. The Director will be a good storyteller, an innovation champion, and the organization's subject matter expert for design, user experience, and usability testing.
Responsibilities:
Creative Execution:
Take new ideas from concepts to implementation in collaboration with Engineers and Product Leads
Identify new opportunities for innovation and differentiation for ASCAP Products which include mobile web and our ASCAP mobile application
Develop strategic design plans and projected timelines in conjunction with the Product Leads (and other core cross-team members as needed)
Contribute to the Product Discovery Phase and throughout the Product Development Lifecycle by analyzing market research and design best practices
Process:
Enhance and employ new process efficiencies to ensure that design assets are delivered on time
Management and ongoing improvements of the current design request process
Lead interpretation of design requests and ensure alignment with requestor ask and business
Enhance and employ new process efficiencies to ensure that design assets are delivered on time
Leadership:
Provide overall Design/ UX leadership: analytics, research (usability testing), design methodology best practices, and scalable design system
Lead the creative vision and standard of output across the design team via mentoring, coaching, and problem-solving
Communicate and mentor the design team in communicating clear and concise creative vision within the Product Department and to cross-team members
Lead and motivate the design team by providing regular feedback
Ensure ongoing individual design team member professional development via career planning methodology and action plan
Usability Testing:
Collaborate with Product leads to identify opportunities for user testing and leverage results to evaluate proposed new or enhanced functionality and make sure members can easily perform intended functions and/or navigate through new experiences
Key decision maker for recommended usability testing models, such as card sorting, guerilla testing, etc.
Leverage usability test results to help inform the final implementation/functionality approach for product initiatives as needed
Qualifications:
Bachelor's Degree in Graphic Design, Fine Arts, Advertising, or related field is highly desirable
5 - 7 years' experience as a Senior Level Designer
Minimum 3 years of managerial experience with creative teams (designers, UX professionals)
Mobile application experience needed
Strong branding experience
Extensive usability testing experience
Strong cross-functional communication and collaboration skills (engineering, marketing, product)
Experience working in an Agile/Scrum development environment
Excellent communication skills
Occasional travel for in-person meetings may be required.
Please be aware that ASCAP is not a nut-free or other allergen-free workplace.
Compensation/Benefits:
Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following:
A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network
Vision plan that offers both in and out-of-network provider options
401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match.
An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan
Generous time-off policy
12 company holidays
16 hours to volunteer with ASCAP Notes the Cause Volunteer Program
Health care and dependent care flexible spending accounts
Short-term disability insurance/salary continuation and long-term disability insurance
Company provided basic life and accidental death and dismemberment insurance
Employee gym discounts at select gyms
Commuter benefits
Voluntary pet health insurance
Voluntary auto and homeowners insurance
Voluntary employee, spouse, and dependent life insurance options
Voluntary ID protection Coverage
ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.
The anticipated base salary range for this position is $155,000.00 to $170,000.00 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience. Reference: ECNJOBID-155-254-48-65 in the application
